We appreciate your support of fair trade, and we strive to maintain honorable working relationships with our artisans and our customers.  We do not share your information outside our organization or sell your information to third parties. 

We are committed to protecting your privacy and security as you use our website. To help you understand how your personal information will be treated as you use our site, we developed the following privacy policy:

We collect:

• The Internet Protocol (IP) addresses of visitors to our site
• The email addresses of those who communicate with us via email or create accounts on our site
• Compiled information about what pages website users access or visit
• User-specific information on what pages website users access or visit, the time they visit and the duration of their stay

• Improve the content and usability of our website

We collect:

• The names and email addresses of site visitors who contact us
• Any other information provided by contacts about the nature of their inquiry
• The Internet Protocol (IP) address of the contact
• The website referrer that explains how the contact found our site

We use this information to:

• Respond to inquiries
• Improve the substance and usability of our website

As you purchase items:

We collect:

• The names and contact information of site visitors who create an account on our site
• Order, billing, and shipping information
• Note: We do not store credit card information on this site. If, during the checkout process, you choose to store credit card information for future use, it is stored securely by the payment processing gateway.

• Process payments and ship orders
• Respond to inquiries
• Improve the substance and usability of our website
• Determine additional items that may be added to our future product offering
• Generate site and product performance reports for Ten Thousand Villages use only

To transfer visitor information, A World Away uses standard encryption technologies.  As we transfer sensitive data (such as financial information) we use a secure server that prevents third parties from intercepting and interpreting the data.